Bonnie Endicott

Director, People, Southwest Airlines

Bonnie Endicott serves as Director, People at Southwest Airlines in the People Department.  She and her Team focus on organizational development for the 49,000 Employees in the Southwest family.  Her Team provides organizational development, talent management, succession planning and leadership development.  Some of their favorite stories to tell are how they partner with Senior Leaders to support the success of a department from all aspects of HR.  

Bonnie has been in HR and Talent Development for more than18 years, joining Southwest Airlines in 2008.  During her journey to Southwest, she spent most of her years in Training & Development, leading training Teams in various capacities at DA Consulting Group, IBM, and Capital One.  Bonnie graduated with an International Business degree from Southwestern University and a MBA from Southern Methodist University.  When she’s not obsessing about talent and organizational development, she’s a self-diagnosed geek, reading, scrapbooking, and hanging out with her husband and their Weimaraner, Clemie.  You can find her on Twitter at @bonnieendicott.


Upcoming Conference Sessions Featuring Bonnie Endicott


Keeping it Simple: Leveraging Organizational Values to Engage Your Employees

Southwest keeps things simple.  Simple business model.  Simple, straightforward mission statement.  Simple organizational values that are clear, relevant and reflective of the mission to provide top-notch Customer Service.  Southwest uses their organizational values to hire great talent, set performance expectations, develop leaders and measure employee engagement.

Join Bonnie Endicott to learn about how clarifying your organizational values into employee expectations keeps employees focused, builds transparency and drives performance.  You’ll also take-away several suggestions on how to highlight and leverage your organizational values.

You will learn:

How an investment in clarifying organizational values simplifies hiring, talent management, and development
How to define employee expectations
How to create a link between organizational values and employee engagement

Read More

Content Featuring Bonnie Endicott