Coaching and Mentoring

Drive organizational results by equipping managers with coaching skills

Employees navigating your organization will always be better prepared when they are guided by other leaders or their peers.You can utilize external executive coaches, hire internal professional coaches, or train your managers to use coaching skills to develop the potential of your employees.To actively share knowledge, you can create a mentoring program to bridge the generational and skills gaps in your workforce. Learn how to evaluate the effectiveness of these programs, and demonstrate the ROI of creating a culture that actively supports coaching and mentoring.

Coaching for Engagement and Performance (CEP) Certification

Build a coaching culture that drives organizational results

Learn how to implement a holistic organizational approach to coaching, where leaders and managers support employees at all levels in growing their skills, enhancing their value, and reaching their professional goals.

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Learn More about Coaching and Mentoring with our Top Resources


Aligning Employee Goals in a Fast-Changing Business

September 27, 2017 | Nicole Hopkins, Jacklyn Felix

Explore why goals enable better coaching conversations between managers and employees, how to make goals visible and easily communicated throughout the organization, and the results of individuals taking control of their goal management, setting short term, long term, and personal goals.


So, You Want to Build a Coaching Culture - Building Block 2: Gathering stakeholders to create a multi-phase plan

September 18, 2017 | Lexy Thompson | HCI

After learning who to assess, and how to assess, the potential impact of a coaching model that supports the business, as discussed in Building Block 1, managers must take another step: uncover the best way to create the infrastructure to roll out the coaching program, including how to gather the right stakeholders and communicate the plan.


Building a Coaching Culture with Millennial Leaders

September 15, 2017 | Jenna Filipkowski | Human Capital Institute

Mass retirement of Baby Boomers and inadequate succession planning present an opportunity for coaching in the workplace. First-time people managers, along with Millennials in executive leadership positions, are primed to benefit from partnering ...

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PodcastBuilding a Coaching Culture at Ernst and Young

Building a Coaching Culture at Ernst and Young

August 22, 2017 | Alison Hooker

Alison Hooker, who is the Former Americas Chief Talent Development Officer for EY, describes the gradual process of building a strong coaching culture at Ernst and Young  (EY). One of the largest professional services firm has invested to make coaching a "highly-valued asset at the firm". From senior leader support to a focus on individuality and purpose, Alison defines what is important to make this coaching-centric culture thrive.


Resilience: So Much More Than Bouncing Back

July 31, 2017 | Taryn Stejskal | HCI

In the face of adversity, why do some people flourish while others fold? The essential condition required to live a flourishing life is not found in the absence of challenge, but rather in a person’s ability to persevere amidst trials. Resilience is demonstrated in both positive and negative life events.


The Hero of Time and Strategic Alignment

June 29, 2017 | Craig Schwipps | HCI

The first Legend of Zelda game for the NES was released in 1986, over thirty years ago.

In early March, Nintendo began selling their brand-new console, and with it, the latest Zelda installment: Breath of the Wild. Doing a side-by-side comparison, it’s astounding and impressive how far the video game industry has come.

Many organizations are seeking to strike the balance that Nintendo has, where they are always pushing boundaries and trying new things, but at the same time remaining true to their values and culture.

White PaperWhite Paper

Millennial Learning Myths and Misconceptions

June 21, 2017 | Kieran King, VP, Global Enablement, Customer Insight & Field Marketing, Skillsoft | Skillsoft

With millennials now the largest generation in the workforce, many organizations have become consumed
with trying to cater to this group’s learning preferences. But are members of Generation Y really that
different from other generations? ...

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Coaching for Engagement and Performance (CEP) Certification

Enroll Now: Coaching for Engagement and Performance Certification Program

Get started with a complete roadmap for building a coaching culture in your organization. You’ll learn a framework for communicating, building capacity, and establishing the infrastructure to support managers’ ability to leverage coaching skills.

In-Person Classes

Washington, DC
Nov 14-15, 2017 | 9:00AM-5:00PM EST
New York, NY
Dec 12-13, 2017 | 9:00AM-5:00PM EST
Washington, DC
Jan 15-16, 2018 | 9:00AM-5:00PM EST
Miami, FL
Feb 12-13, 2018 | 9:00AM-5:00PM EST
San Francisco, CA
Mar 5-6, 2018 | 9:00AM-5:00PM PST

Online Classes

Nov 27-28, 2017 | 11:45AM-8:00PM EST
Dec 13-14, 2017 | 8:45AM-5:00PM EST
January 2018
Jan 24-25, 2018 | 8:45AM-5:00PM EST
February 2018
Feb 28-Mar 1, 2018 | 8:45AM-5:00PM EST
March 2018
Mar 29-30, 2018 | 8:45AM-5:00PM EDT
See full course schedule...
Coaching for Engagement and Performance (CEP) Certification

Stop managing. Start coaching.

Drive engagement, productivity and business results with a holistic approach to coaching.

Learn More