How an Immersive, Multi-Pronged Leadership Development Program Can Deliver Candidates, High Performance, and Retention
In 2008, UPMC intensified its focus on developing a strong pipeline of internal talent for executive and senior-level positions. This strategy culminated into the creation of the UPMC Leadership Development Intensive (LDI). Aligned to ...
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Employee Empowerment and The Evolution of Zappos
Zappos is known for our amazing company culture and customer service but keeping these things strong isn’t always easy. As Zappos grew they realized that many traditional ways of operating were setting them back and slowing them ...
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AI and HR
Chatbots. Algorithms. Machine learning.
Artificial Intelligence is already entering the workplace, and the learning function is not immune to its steady progression. Does this mean we’re doomed to be replaced by these systems in short ...
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Fear and the Limitation to your Talent’s Capacity for Collaboration and Strategic Organizational Change
Learning and Leadership Development professionals are increasingly called to drive innovation and change in their organizations. Expectations are high in at least two ways: (i) in the midst of information overload, you’re tasked to identify ...
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The Neuroscience Behind Growth Mindset in Leadership and Organizational Development
The term “growth mindset” is one leaders throw around a lot. But how many of them actually know what it means? And how many apply it effectively in their organizations?
Growth mindset is defined as the belief that human abilities ...
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Igniting a Corporate & Personal Growth Mindset: Discovering the Power of Purpose
A purpose is a deliberate choice to pursue a future-directed intention that is personally meaningful. Living with purpose not only ignites an internal drive to create energy and joy, it also increases engagement and commitment at ...
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Building Strong Coaching Cultures: A Look Behind the Scenes
What does it really take to move beyond offering coaching to nurturing a robust coaching culture where every employee is empowered to succeed?
In this panel discussion, you’ll learn firsthand about the joys and challenges of ...
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The Choice is Yours… as Long as You Know it
As a professional in learning and leadership development, you are already acutely aware of the power of a growth mindset and the dangers of a fixed mindset. However, this tends to get more complicated once you step into the world of ...
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Google School for Leaders: Building a New Future of Leadership Development
The nature of leadership is changing, and leadership development needs to keep pace. In a world where knowledge is becoming outdated almost as fast as humans can acquire it, best practices are no longer what’s needed. Employees are ...
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Upgrade Your Toolbox for Leading Transformational Change
Organizations are increasingly faced with transformational change and a change saturated workforce. Yet, the methodologies and tools most companies are relying on to introduce transformative change into their organizations were developed in the ...
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Now What? Keeping Employees Engaged After the New Hire Honeymoon
After you’ve hired the top talent, how do you keep them engaged and flourishing? In this experiential session, Second City Works will introduce you to an “improv mindset” as it relates to developing and retaining high performing ...
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Neuroscience of Leadership
Leading edge neuroscience has provided new insight into the biological principles that drive human behaviour. There are many misconceptions about the brain, today’s leaders can be more effective by developing their understanding of ...
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Leadership When Lives are at Stake: Lessons from Special Operations
Leading in high stress and/or dangerous contexts is fundamentally the same, yet qualitatively different, from leading in other contexts. These contexts are known as in extremis, defined as leading where there is physical danger or where ...
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Developing Managers to Foster Creativity and Innovation
Angel Montesdeoca, Chairman of IBM’s Generation Next, will share insights on how organizations can create a cycle of empowerment for diverse communities by educating, recruiting, developing, and promoting diverse talent. By creating a cycle ...
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Defining and Measuring Potential within your Organization: How to Get Started
What is potential? What does high-potential look like? Where do I start?
Over the years, psychologists have proposed and studied many models of potential. In this session, Megan Leasher, Ph.D., will first review the ...
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Inclusive Onboarding Tactics for Retention, Learning, and Performance
HCI believes onboarding is THE critical connection point between the candidate and employee experience. Onboarding programs can foster a sense of belonging, enhance engagement, and enable new hires to quickly and easily become proficient in their ...
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Empower Your Employees to Create Exceptional Customer Experiences
Even the most compelling product or service will be unsuccessful when customers are left unsatisfied or disappointed. Employees are key ambassadors between an organization and its customers and are responsible for bringing the company to life. ...
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Getting Value from Recognition: Convert Doubters to Believers
Study after study shows the value that recognition has to culture and business results, but how can you make that theory work in practice? The ability of a company’s managers to recognize their people is often the difference maker.
This ...
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The Employee is Always Right: Utilizing Empathy When Introducing Change
Change in the work place is usually focused on two different goals: The customer experience or the bottom line. But what about your employees?
Change can be difficult for many employees to grapple with, and for good reason. It’s human ...
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How to Go from Interesting to Impact: The 4 Things Engagement Programs Get Wrong
The US engagement dial stubbornly refuses to move despite the efforts of both legacy survey providers and newer self-service surveys, yet you are being held more accountable than ever for the business impact derived from an engaged ...
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